First Voice · Flagship Event
First Voice Summit 2027
Before the lights. Before the sirens. There's a voice.™
🗓 October 19–21, 2027 · 📍 Conference Center at the Main Library, downtown Jacksonville, FL
The summit
A different kind of summit.
Built around conversations, connection, and action — not lectures.
The First Voice Summit is a national, nontraditional public safety communications summit built to move beyond standard lecture-style education.
While education is always part of the experience, the summit is designed around facilitated workgroups, guided conversations, shared problem-solving, and meaningful connection between communications professionals, public safety leaders, industry partners, advocates, and the public.
Every session is built with purpose: attendees should walk away with real action items, practical ideas, stronger relationships, and strategies they can take back to their agency, center, or community.
What to expect
Conversations, connection, action.
- Workgroups — facilitated conversations on real challenges and real solutions.
- Action items — sessions built to send you home with something practical.
- Leadership conversations — staffing, culture, wellness, operations, and the future of the profession.
- Vendor engagement — connecting attendees with partners supporting the field.
- Recognition moments — honoring the people behind the first voice of emergency response.
- Community connection — space for public awareness, storytelling, and understanding.
Built for communications professionals, center leaders, trainers, QA personnel, CTOs, field responder partners, emergency management leaders, advocates, and community supporters.
Vendor & Sponsor Opportunities
Booth space · table + 2 chairs · 2 full badges$1,200
Community Ally · Supporting · Presentingfrom $500
Registration & payment are managed through Zeffy — opening soon. Use the form to be notified, or email hello@goldlinesupport.com.
You're on the list
Thanks for raising your hand for the First Voice Summit. We'll email you when registration opens via Zeffy.
Call for Session Leaders
Lead a session at the Summit
This is not a traditional call for papers. Every session topic has already been defined by Gold Line Support — you're applying to lead, facilitate, or serve as a panelist in one or more of our 19 pre-defined sessions. All are panel discussions, roundtables, or workgroup-style facilitations with active audience engagement. You won't be lecturing.
Who can apply: anyone with something meaningful to contribute — current and former 911 telecommunicators, dispatchers, supervisors, directors, law enforcement, fire, EMS, vendors, educators, trainers, and members of the public.
Selected leaders receive: complimentary full conference registration (Oct 19–21, 2027), recognition on the Summit website and in the official program, and a speaker badge. Travel and hotel are the responsibility of the individual.
Timeline: Applications open now · Deadline November 11, 2026 · Notifications on or around January 1, 2027.
Please review the full session descriptions before applying: the 19 session descriptions. Questions? hello@goldlinesupport.com
Application received
Thank you for applying to lead at the First Voice Summit. We review every application and will notify applicants on or around January 1, 2027. Questions? hello@goldlinesupport.com
Hotel, venue & travel
Plan your trip to Jacksonville
October 19–21, 2027
Conference Center at the Main Library303 Laura Street N.
Jacksonville, FL 32202
In the heart of downtown Jacksonville, with convenient access to nearby hotels, dining, parking, and transportation.
Hotel block · flights · transportation — coming soon