The Line · now available

You are not alone behind the headset.

A free peer support and wellness app for public safety professionals — built by dispatchers, for every first responder. Reach a trained peer anonymously, whenever you need to.

Free · No agency access · No unnecessary personal information

Who it is for

Support that fits the job.

The calls come at 2 a.m. They come the night before a holiday, in the middle of a storm, on the shift nobody wanted. Every one of them is answered by somebody sitting in a dark room with a headset on.

The Line is for those people, and for the responders who arrive after them.

Inside the app

Four things, done properly.

Reach a peer, anonymously

Talk with a trained peer supporter who has worked the same lines. You choose a nickname. Your name and email are never shown to them, and your agency cannot see your activity.

Check in with yourself

Mood, stress and sleep in under a minute. Over time you can see how you have actually been — not how you remember being.

Wellness that fits shift work

Write your own plan around the schedule you actually work. Connect Apple Health or Health Connect and your check-ins sit alongside your real sleep and activity.

Crisis resources, always

988, Safe Call Now, Copline and more are one tap away on every screen — whether you have an account or not.

Your privacy

What we will never do.

Peer support only works if people trust it. So this is written down, and it is not negotiable.

  • We do not sell your information. To anyone. Ever.
  • We do not share your conversations with your employer or your agency.
  • Health data is never used for advertising, and is only read if you choose to connect it.
  • You can delete your account from inside the app at any time.

Read the full privacy notice →

Important

What The Line is not.

The Line is peer support, not emergency response. Peer supporters are trained peers — not clinicians — and the app does not diagnose, prescribe, or provide treatment.

If you are in immediate danger, call 911. For confidential support any time, call or text 988. Those numbers sit on every screen in the app, and they are never behind a login.

For peer supporters

Already trained with us?

Download the app and sign in with your usual account. Your peer supporter access carries over — you will see the support queue and be alerted when someone reaches out.

If the queue is not showing after you sign in, close the app fully and open it again. If it is still missing, tell us and we will sort it.

Email support

Free. Always.

Join dispatchers, medics, officers and firefighters from centers across the country.

The Line — powered by Gold Line Support™